Surveillance Online Store ✓
Retaillance: A conceptual framework and review of surveillance in retail (2021)
Below are highly-regarded academic papers and recent research reports categorized by their focus. 1. The Definitive Overview of Retail Surveillance SURVEILLANCE ONLINE STORE
The impact of security, individuality, reputation, and consumer trust on online shopping (2022) Digital Receipts Link your phone/email to in-store cash
It identifies that "perceived risk" significantly lowers purchase intentions, but can be offset by a store's reputation and transparent security measures. 4. Technical Mechanics & Security biometric security (facial recognition)
For those interested in the how , this paper on SSRN details the use of machine learning, biometric security (facial recognition), and transaction monitoring used to flag "suspicious" activities. Summary of Common Surveillance Methods Tracking Pixels Monitor page viewing and cart abandonment. Digital Receipts Link your phone/email to in-store cash transactions. YouTube Research Biometrics Facial recognition and fingerprinting for identity. GSCARR Behavioral AI Analyze historical patterns to predict fraud or intent.