If you used a certificate as a partial payment (e.g., a $20 certificate on an $80 item):
To save the value of a promotional certificate, it is often better to do an exchange for another item in-store rather than a straight return. What Happens to Your Refund Amount? return best buy reward certificate
If your points don't show up after a week, users and experts recommend the following: My Best Buy Memberships™ FAQs If you used a certificate as a partial payment (e
Points usually reappear within 3–6 business days . Some users report it can take up to 48 hours for the system to repopulate them. Promotional Certificates: Some users report it can take up to
The $20 "discount" from the certificate will either return to your account as points (standard) or be lost (promotional). Troubleshooting Missing Points
If you used a certificate earned from your My Best Buy Credit Card points, those points are typically credited back to your My Best Buy account .