Norton.com May 2026

: Submit the specific item through the False Positive portal. You will need to provide your email and a brief description.

If a legitimate file or website is being blocked, you can request a re-evaluation: norton.com

: Before reporting a service failure, check the official status to see if there is a known outage. Managing Your Account If you need to report changes or cancel services: Submit a file or URL to Norton for review : Submit the specific item through the False Positive portal

: If a safe email was labeled as "Norton: Suspicious," save it as an EML file and submit it through the Norton Submission form under the "False Positive" category. Troubleshooting and Technical Feedback For technical issues with the software itself: norton.com