G60329.mp4 -

: Software often gets "stuck" on old file data. Go to Preferences > Media Cache and delete all files.

If you are trying to use this file in professional software like or After Effects and it shows a "Generic Error" or "Unsupported Format," try these steps: g60329.mp4

If the file is corrupt or uses an unsupported codec (like HEVC/H.265 on older systems), you should it. This converts the "filling" of the file into something more compatible. Can't import MP4 files. - Adobe Community : Software often gets "stuck" on old file data

: A quick "hack" is to change the file extension from .mp4 to .mpg . This forces the software to use a different internal importer. 3. Transcoding: The "Nuclear Option" This converts the "filling" of the file into

: Right-click the file and select Open with > Windows Media Player or Movies & TV .