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: If a program is actively holding the file, click Kill Process or Unlock All to force release the lock. Unlock Locked Files With Unlocker

Extract the ZIP file and run the executable. Note that many antivirus programs may flag such tools as "Potentially Unwanted Programs" (PUPs), so you may need to add an exception. :

Ensure all other management software (like official dashboard apps for the modem) is completely closed to avoid port conflicts. : Download Unlocker Client 1374 [Full 2017]

: Right-click the locked file or folder in Windows Explorer and select Unlocker .

Click the icon. The log window at the bottom should display your device's IMEI and current lock status. Perform the Unlock : Log in to your account under the "Server" tab. Go to the Unlocking tab and click Unlock . Wait for the "Successfully unlocked" message in the log. Alternative: Unlocker for Windows Files : If a program is actively holding the

Plug your modem or phone into your computer via a USB cable.

If you were looking for the tool used to delete stubborn files that are "in use," you are likely looking for (the last stable release). : Ensure all other management software (like official

: In the pop-up window, choose an action from the dropdown menu, such as Delete , Rename , or Move .