Turn off the TV, insert the USB, and then power it on. Some models require holding the power button or navigating to Settings > Support > System Update > Update via USB .

If the automated search fails, email Hisense support with your model and serial number to receive a direct download link or a USB update. 2. Community Repair Sites (Third-Party)

Use the Firmware Request form if you can't find your model listed.

For the safest results, use official Hisense support channels. They often provide firmware based on your specific , which prevents bricking your TV with the wrong version.

Copy the file to the root of a FAT32 formatted USB drive.

Select both parts and extract them to get the main software file (usually ending in .bin or .pkg ).