If you prefer not to wait on hold, Citibank and Best Buy offer several digital alternatives:
Mon–Fri: 9 a.m.–9 p.m. local timeSat: 8 a.m.–8 p.m. local timeSun: 8 a.m.–6 p.m. local time 1-888-738-4624 24/7 (for website issues) International (Collect) 1-423-467-6543 Vary by region Rewards Assistance 1-888-237-8289 Standard Best Buy customer care When to Call the Hotline best buy credit card hotline
Log in to the Citibank Account Online portal to view statements, pay bills, and update personal info. If you prefer not to wait on hold,
You can pay your bill through the automated system for no fee. Ensure you have your account number and a valid U.S. bank check ready. bank check ready
If you recently applied and haven't received a decision, you can check your status via this line.
You can visit any Best Buy location and ask a "Blue Shirt" associate to help process your card payment. Learn About the My Best Buy® Credit Card
Check your current balance or available credit.