: During high-demand drops (like game consoles), users report items sitting in their cart for hours while the "Submit" button remains unresponsive. Some shoppers found success by repeatedly clicking checkout every 15 minutes for hours until the payment finally processed.
“2025 same problem- it doesn't send the code to my email or mobil at checkout to varify.” Best Buy · 10 years ago
: When the online system fails, some customers have had success by calling and selecting "virtual sales" to have an agent manually apply discounts and send an invoice. Community Tips & Workarounds best buy checkout not working
“I had it in my cart and it would not let me pay. So I left it there and kept hitting checkout every 15 minutes for literally two hours.” Best Buy · 5 years ago
: A frequent issue involves the site failing to send verification codes to email or mobile devices, preventing order completion. In other cases, banks may decline the charge as fraud, requiring manual authorization before the Best Buy order can be updated and finalized. : During high-demand drops (like game consoles), users
Shoppers often vent about the frustration of having an item "secured" in a cart only to lose it at the final step.
Are you getting a , or is the page just failing to load ? Community Tips & Workarounds “I had it in
: Sometimes account-specific glitches block payment; checking out as a guest can bypass these profile-related errors.