: Call 1-888-BEST BUY (1-888-237-8289) for general assistance. For specific mobile phone issues, follow the automated prompts to reach the mobile department.
Best Buy offers several ways to handle cell phone customer service, whether you need help with a new purchase, technical support, or managing a carrier plan. Contact Methods best buy cell phone customer service
: If you have a Best Buy Protection plan or My Best Buy Total™ , you can schedule a reservation for hardware repairs, screen replacements, or battery issues. Best Buy account info
: Always have your photo ID, Best Buy account info, and carrier account PIN if you are making changes to your cellular plan. best buy cell phone customer service