: Settling utility bills, taxes, or government fees. Financial Products : Applying for or repaying microloans. Primary Benefits

Understanding agency banking: what it is and ... - ClearBank

Agency banking is a retail-led model where financial institutions use third-party entities—like local shops or pharmacies—to provide essential services on their behalf. This strategy allows banks to expand their reach into remote or underserved areas without the high capital costs of building full-scale physical branches.

: Provides the banking license, technology, and settlement infrastructure.

: A local business owner (e.g., grocery store, fuel station) who acts as a "human ATM" or mini-branch using a POS terminal or mobile app.

The model operates as a partnership between three key players: